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Road Service Patrol
The Department of Transport (DoT) in Abu Dhabi announced the official launch of its Road Services Patrol in September, 2011, in coordination with Abu Dhabi Police
The Road Service Patrol is designed for the benefit of motorists and operates on critical sections of the strategic road network of the capital region.
The objectives are to:
  1. Provide the safety of road users
  2. Maintain traffic flow and reliable journey times
  3. Prevent secondary accidents
  4. Traffic Management for signals maintenance and failure
  5. Traffic Management Support for road works & detours
Every road user of the network benefits from either direct assistance to a disabled vehicle or indirect assistance provided by ensuring more reliable journey times. Patrols are also equipped to assist broken down vehicles and offer services such as changing tyres, identifying flat battery, jumpstarting and topping up fuel and coolant if needed, to enable vehicles to reach the closest petrol station in the vicinity. The vehicle is provided with an environment contrasting yellow paint for day conspicuity and high quality retro reflective prismatic markings outlines the vehicle shape to enhance night time conspicuity
In addition, each vehicle has a vehicle-mounted Variable Message Sign (VMS) capable of warning approaching motorists of road incidents earlier than before, as well as computerised communication with the dispatch centre and can respond to incidents more rapidly. The patrol also provides first aid to accident victims and assisting the Police and other related parties during road crashes.
The service is free of charge and can be reached 24 hours a day on the toll free number 800 88888.